Initiating a return or exchange is easy! Here's how you can get started:

1. Login to your customer account on our website.
2. Select the order ID for the item you wish to return or exchange.
3. Click on the "Return" or "Replacement" option, whichever suits your needs.
4. Proceed by adding the reason for the return or exchange.
5. Additionally, you can upload images if required to initiate the return or exchange process.

• Receive Instructions: Once your return request is approved, we'll provide you with detailed instructions on how to return the item, including the return shipping address and any required documentation.
• Package Your Item: Carefully package the item in its original packaging (if available) and include any accessories, tags, or documentation that came with it.
• Ship Your Item: Ship the package back to us using a trackable shipping method to ensure its safe and timely arrival. Be sure to retain the tracking information for your records.
• Receive Confirmation: Once we receive your return package and verify its eligibility, we'll process your refund or exchange as requested. You'll receive email confirmation once the process is complete.