While having the original receipt can expedite the return process, we understand that it's not always possible to keep track of receipts.

If you no longer have the original receipt but would like to return an item, please contact our customer support team for assistance. We'll do our best to locate your order in our system using other information, such as your name, email address, or order number, to verify the purchase and process your return accordingly.

However, please note that returns without a receipt may be subject to additional verification steps or loyalty points instead of a refund.