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HomeReturns and ExchangesCan I return an item without the original packaging?

Can I return an item without the original packaging?

While we prefer that items be returned in their original packaging whenever possible, we understand that circumstances may vary. If you no longer have the original packaging but still wish to return the item, please contact our customer support team for assistance.

We'll assess the situation and provide guidance on how to proceed with the return. In some cases, we may still be able to accept the return if the item is in its original condition and meets our return policy criteria.

However, please note that items returned without the original packaging may be subject to a restocking fee or other conditions.

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