We apologize for any inconvenience caused by an incorrect item or a missing item in your order. If you receive the wrong item or if an item is missing from your order, please follow these steps:

• Contact Us: Reach out to our customer support team immediately to report the issue and provide details about the incorrect or missing item.
• Provide Information: Please provide your order number and details about the item(s) you ordered and the item(s) you received or are missing.
• Resolution: Once we receive your report, we'll investigate the issue and work to resolve it promptly. This may involve sending you the correct item, issuing a refund or loyalty points, or taking other appropriate action to address the issue.